rainshadow running cancellation policies
updated for clarity and improvements on 12/21/21
By attending one of our races you agree to accept the terms of and abide by our cancellation policies, our COVID precautions, our race rules. our anti-discrimination policies and any other logistics or arrangements you that must adhere to. If you would like to get more information about any of this or discuss things further please email us at [email protected]
If You Need to/Choose to Cancel Your Registration...
Please fill out this form before race day to let us know you will not be participating in the race. After you fill out the form we'll email you to give you a coupon code for a credit that you can use for one of our future races. NO REFUNDS and NO BIB TRANSFERS.
The amount of credit is based on when you submit this form to cancel your registration:
The coupon code can be used for any Rainshadow race.
The coupon code will be good for two years from the date we email you your coupon code.
If you were in one of our "lottery" races you will be automatically selected if you register for that lottery again the following year.
We are no longer allowing runners to transfer or sell their bib/race entry to another runner. If in the future we can create a simpler system to do this we will bring this option back.
By registering for one of our races you agreed to accept the terms of and abide by our cancellation policy, our COVID precautions, our race rules and any other logistics or arrangements you must adhere to. If you would like to get more information about any of this or discuss things further please email us at [email protected]
Please fill out this form before race day to let us know you will not be participating in the race. After you fill out the form we'll email you to give you a coupon code for a credit that you can use for one of our future races. NO REFUNDS and NO BIB TRANSFERS.
The amount of credit is based on when you submit this form to cancel your registration:
- 31 days or more before race day: 50% of your race entry fee + 100% of merchandise or anything else extra you ordered.
- 30 days to 7days before race day: 50% of your race entry fee + 50% of merchandise or anything else extra you ordered.
- Less than 7 days before race day or after race day: 0% of your race entry fee + 0% of merchandise or anything else extra you ordered.
The coupon code can be used for any Rainshadow race.
The coupon code will be good for two years from the date we email you your coupon code.
If you were in one of our "lottery" races you will be automatically selected if you register for that lottery again the following year.
We are no longer allowing runners to transfer or sell their bib/race entry to another runner. If in the future we can create a simpler system to do this we will bring this option back.
By registering for one of our races you agreed to accept the terms of and abide by our cancellation policy, our COVID precautions, our race rules and any other logistics or arrangements you must adhere to. If you would like to get more information about any of this or discuss things further please email us at [email protected]
If Rainshadow Cancels a Race...
If we have to cancel an event for any reason (COVID, wildfire, acts of nature, etc.) we understand the disappointment to the participants. But it's something that does happen from time to time so you should be prepared for that possibility.
We will do our best to notify runners as soon as we can but sometimes it may be a last minute situation.
All runners will be sent an email as soon as possible with information about the cancellation and any other pertinent info including what their options are and the deadline for letting us know their decision. If the reason for cancelling the race is something out of our control like something weather or COVID related we will likely offer runners a 50% credit towards a future race as the we see it both the runners and Rainshadow share the risk of a cancelled race equally.
We understand how much money, energy, and time goes into training for an ultramarathon, so if we can make adjustments to our race plans instead of cancelling, that is our priority, but at the end of the day, the safety of our runners, volunteers, staff, and the general public will be the main factor in our decision to cancel.
If we have to cancel an event for any reason (COVID, wildfire, acts of nature, etc.) we understand the disappointment to the participants. But it's something that does happen from time to time so you should be prepared for that possibility.
We will do our best to notify runners as soon as we can but sometimes it may be a last minute situation.
All runners will be sent an email as soon as possible with information about the cancellation and any other pertinent info including what their options are and the deadline for letting us know their decision. If the reason for cancelling the race is something out of our control like something weather or COVID related we will likely offer runners a 50% credit towards a future race as the we see it both the runners and Rainshadow share the risk of a cancelled race equally.
We understand how much money, energy, and time goes into training for an ultramarathon, so if we can make adjustments to our race plans instead of cancelling, that is our priority, but at the end of the day, the safety of our runners, volunteers, staff, and the general public will be the main factor in our decision to cancel.