purchases & misc. policies
Race shirts can be picked up at check-in. Volunteers will have your name on a list and will give you your pre-ordered shirt(s), and/or you can have someone else pick up your shirt for you. Any shirts not picked up by the time the race starts will be re-sold when our merch table opens if someone else wants to buy one.
Any race add-ons purchased as part of UltraSignup registration (pint glasses, finish-line bracelets, art prints, etc.) must be picked up on race-day. There are no refunds on race add-ons.
drop bag policy
We understand that after a long, grueling day on the trails, sometimes remembering to pick up drop bags completely slips one's mind. We will hold on to your drop bag for 1 (one) week, in which time you can email firstname.lastname@example.org to set up a time to pick it up in the greater Seattle area. After one week, all clothing and race equipment will be donated to Girls on the Run.
No refunds on race registrations, bunkhouse lodging, pre-ordered shirts, meal tickets, or other race add-ons (finish line bracelets, etc) will be given for any for any reason, especially in the event of race cancellations due to circumstances outside of the Race Directors' and Race Series' control [e.g. fires; hurricanes; tornadoes; severe lightning storms; various other inclement weather and natural disasters, etc.].
All prices in the Rainshadow Store include applicable U.S. taxes and shipping fees. We can only ship to addresses located in the United States. We typically ship orders once a month, sometimes more or less depending on race schedules.
post-race food policy
Our finish-lines are a party, and the more the merrier! Runners and volunteers eat and drink for free at our finish-lines, but for everyone else we'll have finish-line food bracelets for purchase via UltraSignup and for sale on race day. Meal tickets are $10/adults (ages 12 +), $5/kids (ages 5-12) and free for children under 5. We do encourage you to pre-order the tickets so we know how much food to buy for race day!